- Company Profile
- Meet The Team
- What We Offer
- Domestic Insurance
- Houseowners Cover
- Household Goods Cover
- Personal and Extended Personal Liability Cover
- General All Risk Cover
- Specified All Risk Cover
- Motor Cover
- Watercraft Cover
- Personal Computer & Laptop Cover
- Bereavement Expenses
- Hospital Cash Plan
- Premium Waiver for Retrenchment/Redundancy
- Identity Theft
- Home Employers Labour Dispute Cover
- SASRIA (Riot) Cover
- Other
- Commercial Insurance
- Domestic Insurance
- Tips & Advice
- Legal Stuff
- Forms
- Contact Us
Meet The Team
Name:
John Naylor
Position:
Member/ Key Individual/Commercial & Personal
Lines Representative
Personal Information
John Naylor has been in the insurance industry
since 1992. He has a diploma in insurance and is
an associate of the Insurance Institute of South
Africa – AIISA. John has passed his First Level
Regulatory RE 5 and Key Individual exams. John’s
field of expertise is not confined to any short
term insurance sub category and is licensed to
market both Personal Lines (Domestic) and
Commercial insurance.
John is passionate about service and cares
particularly in providing the ‘Personal Touch’.
He is popular with his clients with whom he
develops sound relationships built on a high
level of trust in his integrity and ability.
Interests
John married his wife and business partner
Trish in 1992 and together they have 2
daughters, Claire and Caitlin and two grandsons.
In his spare time John enjoys walking, reading,
pottering around the house and in his garage and
spending time his family and friends.
Position: Member/Key Individual & Personal Lines Representative
Personal Information
Trish Naylor joined the insurance industry in 2003. She loves working alongside her husband and together they are a complimentary duo.
Trish’s field of expertise is Personal Lines Insurance however she also manages the operational aspects of the growing business. Like her husband, Trish has passed her First Level Regulatory RE 5 and Key Individual exams. Her passion for ‘Doing It Right – First Time’ coupled with her strong administrative ability assists her in developing and implementing internal procedures that ensure that the FSP complies with the Industry’s regulatory and legislative requirements.
Interests
Trish is one of 8 children and so FAMILY is an important facet of her life. Any spare time is dedicated to spending quality time with her family, friends and grandsons. She enjoys keeping up with technology, reading a good book and during the summer months – relaxing around the pool.
Name:
Thandiwe Mdubo
Position:
Receptionist/Personal Lines Renewals
Administrator
Personal information
Thandiwe joined Risk Sure Insurance Brokers in
September 2009 as our Receptionist after
graduating from Esayidi College with her
National N5 Certificate. During her time on our
reception Thandiwe worked diligently to obtain
her NQF Level 4 Short Term Insurance
Qualification which she completed in November
2014. Thandiwe is responsible for the
administration of the Personal Lines Policy
Renewals in a non-advice rendering capacity.
Her calm approach, friendly disposition and
enthusiasm to assist our clients and her
colleagues alike has made her a valuable member
of our team.
Interests
Thandiwe married her husband in December 2016 and in 2017 became a mother to a beautiful little girl. She enjoys shopping and spending time with her husband, daughter, family and friends.
Position: Claims Administrator
Personal Information
Gaylene has been a Claims Administrator in the
insurance industry since 1991. She is a loyal
employee who gives of her best at all times. Her
ability to remain calm while working under
pressure, together with her tenacity and
commitment to her duties has made her stand out
as a valuable member of the Risk Sure Team.
Whilst not a requirement for her position as
Claims Adminstrator, Gaylene has successfully
passed her First Level Regulatory RE 5 exam.
Interests
Gaylene married her best friend Leon in April
2010. She enjoys riding motorcycles with her
husband, weekend get-a-ways in the Berg and
spending time outdoors.
Name:
Charles Kohler
Position: Commercial
Lines Administrator
Personal Information
Charles Kohler started his
insurance career in 1987 with a national
corporate insurance broker. His next move was
to a major insurer where he rose to the level of
branch manager of the Pietermaritzburg branch.
From there, Charles opened his own short-term
brokerage on the South Coast and over seven
years built up a solid client base which was the
nucleus of Risk Sure as we know it today.
Charles has completed the First Level Regulatory
RE 5 and Key Individual exams and met the other
requirements of the FSB with regards to
competency. Once a partner at Risk Sure, he
left the industry but returned after some six
years on a half day basis to assist John with
commercial administration. Charles’ strengths
are his technical knowledge and strong
administrative skills.
Interests
Having grown up on the coast,
Charles has a love for the ocean and is an avid
angler. He keeps fit by going regularly to the
gym which he has done for the past 19 years. He
is blessed with two grown and married sons and
two grandsons.
Name:
Angela Donval
Position: Commercial Lines
Representative
Personal Information
Angela joined Risk Sure Insurance Brokers after
retiring from the corporate world in 2016.
Angela comes with many years’ experience on both
sides of the insurance spectrum, starting her
career with Guardian National Insurance Company
with whom she worked for 19 years and then
moving into the broker world. She managed the
Pietermaritzburg Branch of Indwe Risk Services
for 16 years before retiring to the Coast. She
is fully qualified to give advice on both
Domestic and Commercial business and has written
and passed her First Level Regulatory RE5 and
Key Individual exams.
Interests
Family,
grandchildren, her animals and gardening are Angela’s passions. You
will find her riding her precious horse Rosi most weekends and she
will probably try and get you to join her, given half a chance!
Position: Personal Lines Intern
Personal Information
Caitlin who matriculated in 2017 joined the family run business in January 2020. She is eager and willing to learn and her bubbly character and love of people, coupled with her attention to detail will stand her in good stead as she gains experience in the Industry. Caitlin is enthusiastic about doing her qualification and writing the relevant regulatory examinations.
Interests
Caitlin loves spending time with her family and
friends and enjoys catching up on series on
week-ends when she is not waitressing or doing
gel nails for fun.